A person sitting on a beige, corduroy sofa with pillows, holding a white tablet, wearing a dark green sleeve and a ring, with another person in a blue plaid shirt seated nearby, against a background with black and white striped walls.

The Founder’s Field Notes

Close-up of a black notebook titled 'FIELD NOTES' placed on top of a white sheet of paper with large black letters. A black pen is partially visible at the bottom of the image. The background includes a wooden surface.

Welcome to Our Blog:
The Founder’s Field Notes

Practical business resources for owners, creators, and founders who are ready for clearer offers, stronger systems, better content, and smarter next steps.

Use the category tabs to browse by topic, or search for what you need right now — from pricing and websites to Google reviews, client experience, content, offers, and business systems.

Start where you are. Take what you need. Come back anytime you need a little more clarity.

Search the Blog

Reviews, Business Strategy Jill Shortreed Reviews, Business Strategy Jill Shortreed

Why You Should Not Ignore Bad Google Reviews

The Power of a Polite Response A one-star review isn't the end of the world—it’s an opportunity. Future customers aren't just looking at the complaint; they are looking at your reply. By staying professional and using feedback to improve your systems, you show the world that you are a business owner who cares about quality. Don't hit "delete"—hit "respond" with a plan.

Read More